Identify the reward source
Record the offer, free spin, cashback item or tournament event and its completion time.
- 1
- 2
Check the destination balance
Compare cash, rewards and pending items immediately before and after credit.
- 3
Read expiry and claim steps
Some items require an explicit claim or use within a stated period even without wagering.
- 4
Reconcile the cashier
The withdrawable amount should reflect any cash credit; ask for the transaction entry if it does not.